How Neat’s distributed AI, platform freedom, and intelligent edge devices are redefining what flexible collaboration really means.

The way we collaborate is changing faster than ever. AI is reshaping meetings. New platforms are emerging. Regional preferences are shifting. Employees expect seamless experiences everywhere—whether in a dedicated meeting room, running a local session, or joining via BYOD.

In this environment, flexibility isn’t a feature. It’s infrastructure.

At Neat, we believe the future of meeting rooms must be open—open to platforms, open to innovation, open to new AI experiences, and open to what comes next.

Here’s what that means—and how Neat Open makes it possible.

Why openness matters more than ever

AI innovation is accelerating at an extraordinary pace. Collaboration tools evolve constantly. What feels cutting-edge today can become table stakes tomorrow.

Customers don’t want to bet on a single platform, provider, or AI model. They want infrastructure built to evolve.

Future-proof meeting spaces must:

• Work with the collaboration platforms teams rely on and trust
• Integrate seamlessly into evolving workflows
• Keep pace as AI models and capabilities improve
• Provide choice and flexibility without sacrificing control

That’s why Neat is uniquely open in four critical ways.

1. Open to the broadest set of applications

Choice matters.

Neat supports one of the broadest ranges of video calling and collaboration applications in the industry via our Neat App Hub—and we continue to expand our ecosystem.

This flexibility is especially important in regions like EMEA and APAC, where organizations seek alternatives to U.S.-based platforms to reduce dependency on any single provider.

Our expanding app ecosystem ensures customers can deploy the platforms that best meet their needs—today and tomorrow.

2. Open to AI—on your terms

AI is no longer optional in meeting experiences. But not every organization wants to deploy the same capabilities everywhere.

With Neat Open, organizations can use Neat’s built-in AI experiences—or bring their own AI through the meeting services and applications they choose.

Built-in AI capabilities enhance BYOD calls, local meetings, and app-based workflows running directly on Neat devices.

Organizations can also bring their own AI—through AI features embedded in meeting services on people’s laptops during BYOD sessions, or through custom AI-powered applications that run directly on Neat devices for local meetings.

Neat gives IT teams precise control over which AI experiences are enabled—and where.

You can:

• Decide where AI summaries are activated
• Enable advanced capabilities selectively
• Maintain governance while empowering users

IT determines what’s enabled, how it’s deployed, and how it’s governed—without limiting what users can do in the room.

AI becomes something you control—not something you inherit.

This flexibility is possible because Neat Open distributes intelligence across devices, applications, and cloud services—giving organizations the freedom to adopt the AI experiences that work best for them.

3. Open through modern integrations

Flexibility requires more than app support. It requires integration.

Neat provides a modern, robust integration framework built around APIs, events, and webhooks—enabling customers and partners to connect Neat devices to broader workflows and systems.

As organizations build custom automation and AI-driven processes, this ensures Neat devices don’t operate in isolation. They become intelligent endpoints within a larger ecosystem.

4. Open to the best AI models—now and next

The AI landscape is evolving quickly. New models emerge at unprecedented speed. Capabilities expand. Performance benchmarks shift.

Neat technology is designed to be model-agnostic. That means we can adopt and switch to the best available AI technologies as the landscape evolves—without requiring hardware replacement.

A model-agnostic architecture ensures meeting room intelligence can evolve as quickly as AI itself.

The foundation: distributed architecture

Openness isn’t just a philosophy. It’s built into our architecture.

Neat’s distributed architecture enables:

• Full sensor coverage
• Distributed edge compute
• Simple network-based connectivity
• Effective ML and AI across devices
• Management at scale with Neat Pulse

We don’t treat intelligence as a feature inside a single box. We design it as a system—distributed across edge and cloud.

The result?
Devices that sense, think, and adapt.

From early AI leadership to distributed intelligence

From the beginning, Neat changed the industry with AI.

We pioneered:

• Real-time machine learning in meeting devices
• AI-ready hardware design
• Simple all-in-one solutions that just worked

Now we’re entering the next phase.

The shift to distributed intelligence

We’re pioneering next-generation distributed AI—combining intelligent edge devices, machine learning operating across the network, next-generation hardware, and generative AI capabilities.

Instead of treating the meeting room as a single box that does everything locally, we distribute intelligence across edge and cloud. Devices process in real time. The cloud continuously enhances capabilities. Systems coordinate over standard IP networks to share context and improve performance.

This architecture enables AI experiences that improve without hardware replacement. It allows devices to share sensor data and environmental signals. It supports scalable fleet management and continuous updates. And it accelerates the deployment of new capabilities.

At its core, it’s distributed simplicity.

Powerful technology. Seamless experience.

All of this openness—across apps, integrations, and AI—comes together in one platform.

Neat Open: the cornerstone of the next phase

Neat Open marks a new era for BYOD spaces.

It transforms meeting rooms into smart, secure collaboration hubs—uniting BYOD, apps, and AI in a single, flexible experience, without sacrificing control.

Any user can pair their browser with any Neat Open device—using any browser, on any network. Enter your name and a code, and the room becomes an extension of your laptop, powered by Neat’s premium audio and video.

But Neat Open goes beyond traditional BYOD.

Beyond BYOD

Whether running a laptop meeting or a local session with wireless screen sharing, users can automatically capture AI-powered notes. Summaries can be expanded, explored, and shared—extending the value of the room beyond the moment.

Multiplayer wireless screen sharing gives teams precise control over what appears on the display. Collaboration becomes more fluid and more intentional.

With a growing ecosystem of native apps through Neat App Hub—plus support for custom applications—shared spaces adapt to the workflows teams rely on.

Managed at scale

Everything is centrally managed in Neat Pulse. IT can enroll devices, configure spaces for BYOD-only, Neat App Hub, or hybrid modes, and selectively enable experiences across rooms—at scale.

This is where openness becomes real.

Freedom for users. Control for IT.

At this year’s ISE, what resonated wasn’t just BYOD—it was the ability to deploy the full Neat Open experience, or selectively enable capabilities room by room, without compromise.

The future is open

The meeting room is no longer a fixed environment tied to a single platform or workflow.

It’s becoming a dynamic, AI-enabled collaboration hub.

To thrive in that shift, devices must be:

• Platform-agnostic
• AI-ready
• Integration-ready
• Built to evolve

Neat is uniquely open—not just to today’s tools, but to tomorrow’s possibilities.

Because flexibility isn’t about reacting to change.
It’s about being built for it.

See our pioneering devices in action during one of our webinars and live product tours—or book a one-on-one demo with a Neat specialist for a deeper dive.